Technical Specifications of Aveo U-VA Warranty  
 
  STANDARD LIMITED WARRANTY COVERAGE
   
1. Scope
  General Motors India Private Limited, a private limited company incorporated under the companies Act 1956 and having its Works/Registered office at Chandrapura Industrial Estate, Halol, District Panchmahals, Gujarat 389351 (“General Motors India”) warrants that your new Chevrolet vehicle is free from defect in material or workmanship, subject to your compliance with the following terms and conditions mentioned hereunder and other vehicle maintenance norms as mentioned elsewhere in this service booklet.

Only an authorized Chevrolet retailer as mentioned in this booklet will make the necessary repairs, using new, re-conditioned or re-manufactured parts with a view to correcting any defect covered by this warranty.
   
2. What is covered
  Time and distance limits for New Vehicle Warranty coverage.
   
 
Warranty Type Warranty Limits Other Warranties
A: General Three (3) years or 1,00,000 kms (whichever is earlier) from the date of delivery by a Chevrolet authorized dealer or the date of first registration of the motor vehicle, whichever occurs first.

These parts are covered by other warranties:

  1. Battery (one (1) year) (covered by the battery manufacturer**)
  2. Tyres (one (1) year) (covered by the tyre manufacturer**)
  3. Audio/Radio (one (1) year)
    (covered by the Audio/Radio manufacturer**)

See clause 5.

B: Rust Through* Three (3) years from the date of delivery of the motor vehicle or from the date of first registration of the motor vehicle, whichever occurs first.

The warranty covers exterior body metal except:

  1. Items not covered by warranty listed in Section 3
  2. Exhaust pipe and fuel system rust
   
 

* A hole through a body panel caused by rust / corrosion from inside to outside.
** Service / warranty shall be provided by the concerned equipment manufacturer

  • The obligation under this New Vehicle Warranty is limited to the repair of the new motor vehicle at no charge by the Chevrolet authorized retailer. For parts replaced during such repair the same warranty applies until the end of the New Vehicle Warranty period as stipulated herein. All warranty claims expire at the end of the warranty period as specified under Clause 2.
  • Liability of General Motors India under this New Vehicle Warranty is limited to the value of the service, repairs/ replacement of parts found to be defective within the warranty period. Beyond servicing and/or repairing defective parts in the vehicle, General Motors India does not undertake to replace the vehicle / or reimburse the purchaser by payment of any money in respect of the vehicle purchased by them.
  • Under the terms of New Vehicle Warranty, installation, free service will be provided only within the municipal limits of the cities/towns where General Motors India has its service network, as elaborated elsewhere in this Service booklet. This list of authorized retailers is subject to change/modification without prior notice. Service outside the municipal limits specified above will be provided after charging the actual to and fro traveling and incidental expenses, as prevailing from time to time.
  • Necessary care and caution is taken in manufacturing of the vehicle, however, General Motors India shall not be liable for any loss or damage caused to any article, property, death or disability caused to any human life arising out of fire, electric fault, short circuit, accidental handling or negligent use of the vehicle. The maximum liability in monetary terms shall be restricted to the value of the defective parts and / or value of services rendered only. Furthermore, the New Vehicle Warranty, in no case, shall extend to the payment of any monetary consideration whatsoever, of the replacement or return of the vehicle as a whole.
  • The decision of General Motors India will be final and binding on all matters arising out of this New Vehicle Warranty.
  • The owner should preserve the original Invoice for necessary verification and produce the same, as and when required.
  • The optimum performance of the vehicle is under standard test conditions.

This New Vehicle Warranty is issued at Halol, District Panchmahals, Gujarat and competent courts shall have exclusive jurisdiction over matters by or following from thime to time.

3. WHAT IS NOT COVERED

Please read the following carefully;

  1. Failure to have the required periodic inspection and required service performed as mandated elsewhere in this service booklet.
  2. Improper or wrong maintenance and in deviation with guidelines mentioned in this service booklet.
  3. Any modification, alterations made to the vehicle such as including but not restricted to adding lights, changing engine specifications to increase horsepower, or using wide tyres, and or any other modification in the vehicle that may likely to have an effect on the performance of the vehicle. (e.g.: a defect caused by the installation of non homologated wheels and tyres are not covered by the warranty.)
  4. Failure to use genuine parts, /fluids (oil, coolant, gas) and / or other accessories / consumables recommended or approved by General Motors India.
  5. Use of the vehicle for purposes or in a manner other than the one mentioned in the owner's manual. Exceeding specified capacities such as loading weight, passenger, speed, use as a commercial vehicle and rpm limitations.
  6. Damage caused by driving the vehicle under severe conditions such as un-pliable or water-logged roads, in races or rallies.
  7. Damage caused by natural disasters including but not restricted to earthquakes, storms, floods, fire and accidents. The owners are recommended to keep their vehicle insurance valid at all times.
  8. Damage caused by smoke, chemicals, bird-droppings, salt, stone chipping, scratches, iron dust or any other extraneous circumstances like external mechanical or chemical influences (regarding paint or body damage, specially stone throw, air-borne rust, industrial fall out), damage to catalytic converter due to use of wrong/bad quality fuel acting on the vehicle
  9. Damage caused by normal wear (for instance brake-pad, etc.) or exposure to the elements such as discoloring or deformation of any interior, plastic, chrome or painted part or surface.
  10. Sensory complaint by the owner against symptoms such as noise, vibration or oil stains which do not effect performance.
  11. Damage which should have been detected during normal usage but became serious when left unattended to and/or the owner of the vehicle having failed to claim and having rectified a defect which was already apparent during vehicle delivery, immediately after delivery or a defect which becomes apparent at a later date immediately after it became apparent.
  12. Failure of the owner to adhere to the requirements outlined in Clause 4.
  13. Fuel system damage caused by water or other foreign matter in the fuel system.
  14. Damage caused by the installation of accessories or equipment after the vehicle has been purchased from the Chevrolet authorized retailer such as radio, car telephone, CD radio set, or cargo carrier and / or other activities of a similar nature.
  15. Consumptive parts and oil/grease and other fluids. (See the following tables of consumptive parts and oil/grease and other fluids.)
  16. Adjustments, cleaning, inspection, or required periodic maintenance.
  17. Parts designated as requiring periodic replacement.
  18. Warranty repair not performed by a Chevrolet authorized retailer.
  19. Charges or fees for telephone, tow, transportation charges of the vehicle to the nearest Chevrolet authorized retailer, rental car, and so forth; compensation for inconvenience or commercial losses; all other consequential costs relating to the owner being unable to use the vehicle.
  20. Any accident, damage, loss or destruction due to negligent, careless use of vehicle.
  21. Damage to the engine while driving in water logged conditions or entry of water in to the engine.
 

Consumptive Parts

Oil/Grease and other fluids:

    • Spark Plug
    • Belt
    • Air cleaner element
    • Fuel filter
    • Oil filter
    • Clutch disk, clutch parts
    • Brush holders (for ECVT)
    • Brake linings
    • Brake disks
    • Brake drums
    • Wiper blades
    • Light bulbs
    • Motor brushes
    • Fuses, etc.
    • Engine oil
    • Transmission oil
    • Automatic transmission fluid
    • Brake fluid
    • Coolant
    • Grease
    • Washer fluid
    • Battery fluid
    • Gasoline
    • Air conditioner refrigerant
    • Other lubricants, etc.
 

No warranty repair shall be made if it is found that the vehicle Identification number like chassis / engine number, odometer or the warranty & service booklet, have been tampered with. This list is neither exclusive nor exhaustive and the decision of General Motors India shall be final and binding.

4. WHAT THE OWNER MUST DO

In order to keep this warranty valid you must:

  1. Use your vehicle as instructed in the owner’s manual.
  2. Have your vehicle inspected according to this schedule. The cost of the service is borne by the owner. If the services are not performed within the specified time limits, the general and the rust through warranty as referred to under Clause 2 above, shall be rendered null and void and shall not be reinstated by a subsequent service.
  3. Keep the warranty & service booklet and all receipts in a safe place to present to the Chevrolet authorized dealer at regular maintenance visits and when repair work is required.

5. PARTS COVERED BY OTHER WARRANTY CONDITION

  1. Battery : The coverage period is 1 year from the date of new vehicle registration regardless of the distance traveled.
  2. Tyres : This warranty is covered by the tyre manufacturer. The coverage period is one year. Please check with your Chevrolet authorized dealer for details.
  3. Audio/Radio : This warranty is covered by the audio/radio manufacturer. The coverage period is one year. Please check with your Chevrolet authorized dealer for details

6. MAKING THE WARRANTY EFFECTIVE

The warranty goes into effect after Chevrolet authorized retailer fills in the appropriate information about your vehicle and places the retailer's official seal and signature in the warranty & service booklet.

7. REQUIREMENTS FOR WARRANTY WORK

To have warranty work carried out, present the warranty & service booklet to the authorized Chevrolet retailer as mentioned in this booklet. If the warranty & service booklet is lost or incomplete, work to be carried out with respect to the standard warranty shall be refused.

8. CHANGE OF OWNERSHIP

If the vehicle is sold during the warranty period, please deliver the warranty & service booklet to the new owner. The new owner will need to complete the change of address or subsequent ownership notification card located elsewhere in this booklet in order for the coverage to be transferred.

9. EXPENSES ASSOCIATED WITH WARRANTY WORK

The expenses of repair work and parts of your Chevrolet will be covered by Chevrolet standard limited warranty in accordance with the WARRANTY & SERVICE BOOKLET. Other expenses that are not covered by the Chevrolet Standard Limited Warranty must be covered by the owner.

10.General Motors India Private Limited is launching the Chevrolet Aveo U-VA in different cities in a phased manner. The Chevrolet dealer responsible for delivering your Aveo U-VA is qualified to provide all Aveo U-VA related services within the city where the dealership is located. As other Chevrolet dealers become operational to handle the Aveo U-VA, they will also be able to provide similar Aveo U-VA related services. IN ORDER FOR THE WARRANTY ON YOUR VEHICLE TO APPLY, IT IS IMPERATIVE THAT YOUR AVEO U-VA BE SERVICED, HANDLED AND ATTENDED TO ONLY BY CHEVROLET RETAILER AS SET FORTH IN THIS BOOKLET.

11. The following requisite document should be presented to the Chevrolet Retailer at the time of making a claim under New Vehicle Warranty:

  • Original invoice issued by Chevrolet Retailer.
  • This warranty and service booklet service / maintenance record.
  • Any other document deemed to be necessary by Chevrolet retailer and/or General Motors India.

EMISSION WARRANTY

(Applicable in NCR Delhi, Chennai, Kolkata and Mumbai)

Subject to other terms of the warranty policy and the conditions and obligations laid down hereunder, General Motors India Pvt. Ltd., hereafter called GMI, certifies that the components liable to affect the emission of the gaseous pollutants in the vehicle in the normal use despite the use to which it may be subjected, comply with the provisions of Rule 115 (2) of the central Motor Vehicle Rules, 1989,and further warrants that if on examination by a service center duly authorized by the GMI, the vehicle is discovered to be failing to meet the emission standard as specified in the said rule, our authorized service center shall take such corrective measures as may be necessary and shall at its sole discretion either repair or replace free of charge such components of emission control system as are specified in Annexure II hereof.

The definitions of various terms used in Emission warranty proposal are given in Annexure –I. These definitions shall be in line with the definition of the existing product Warranty definition.

Conditions :

    1. This warranty will be in addition to and will run concurrently and parallel to the product warranty and will apply only in respect to components as mentioned in Annexure-II.
    2. The period of the vehicle’s warranty shall commence from the date of the vehicle sale.
      2.1 Warranty period - 1,00,000 kms or 3 years whichever occurs earlier, from date of the vehicle sale.
    3. The warranty claim will be accepted only after examination carried out by Authorised Service Centers leading to a firm conclusion that none of the original settings /specifications have been tampered with and that the components (s) as mentioned in Annexure – II has/have a manufacturing defect, and /or, that the vehicle is unable to meet the In-use emission standard, as described in S.No 3 above with the instructions in the Owner ‘s Manual (OM).
    4. The methods of examination to determine the warrantable condition of the components will be at sole discretion of GMI and or its authorised service centers and results of such examination will be final and binding. If, on examination, the warrantable condition is not established, GMI will have the right to charge full, or part, of the cost of such examination and resulting repairs /rectification
    5. In case of acceptance of the warranty under Emission Warranty, GMI will replace, at Authorized Service Centers, free of charge, the components which are covered as mentioned in Annexure- II, but the consumables as mentioned in OM shall be charged as per actual applicable rates.
    6. In case of a vehicle in which the components covered under Emission Warranty or the associated parts, are not independently replaceable, on account of their being integral parts of a complete assembly, GMI will have the sole discretion to replace either the entire assembly or by using some of the parts of the system through suitable repairs or modifications.
    7. Any consequential repairs or replacement of parts which may be found necessary to establish compliance to In-use emission standards, in addition to the replacement of the components covered under Emission Warranty, will not be made free of cost unless such parts are also found to be in a warrantable condition within the scope and limit of the product Warranty (Chevrolet U-VA -3 years / 1,00,000 kms, whichever is earlier). The consumables and labour shall be charged per actual during such repairs or replacement of parts.
    8. All the parts removed for replacement under warranty will be the property of GMI.
    9. GMI will not be responsible for the cost of transportation of the vehicle to the nearest Authorized Service Center or any loss due to non-availability of the vehicle during the period of a warranty claim and examination by GMI/ Authorised Service Centers and repairs.
    10. GMI will not be responsible for any fines, penalties that may be charged by Statutory or Regulatory authorities on account of failure of the vehicle to comply with the in-use emission standards on the vehicle not meeting any such given legal/ regulatory requirement, during inspection by such authorities.
    11. Emission Warranty will be applicable irrespective of the change of ownership of the vehicle provided all the conditions as laid down in this document are met from the date of original sale of the vehicle.

This Emission Warranty will be applicable only if the customer :

  • Observes all the important instructions and any other precautions listed in the OM for use of the vehicle.
  • Under all circumstances uses lubricants and fuel as recommended by manufacturer.
  • Regularly obtains and carries out maintenance at GMI Authorised Service Centers as per the list in this booklet only, in accordance with GMI guidelines and enters the details in the Logbook/Service Book.
  • Immediately approaches the nearest Authorized Service Center as per the list in this booklet upon discovery of failure to comply with the In-use emission standard inspite of having maintained and used the vehicle in accordance with the instructions in the OM and having carried out such repairs and adjustments as may be required with a view to establish such compliance.
  • Produces the ‘Pollution Under Control (PUC)’ certificate valid for the period immediately preceding the test during which the failure is discovered, the test having been carried out either for obtaining a new certificate, or pursuant upon being directed by an officer as referred to in sub – rule (2) of Rule 116 of the Central Motor Vehicles Rules,
  • Produces the Logbook provided with OM and all relevant bills for verification of details.
  • Produces receipts covering maintenance of the vehicle as specified in the OM from the date of original purchase of the vehicle.
  • Produces valid certificate of insurance & RTO registration.

Conditions under which warranty is NOT applicable:

    • Non production/availability of a valid ‘Pollution under Control’ certificates as described in customer obligation (V).
    • In case the vehicle is not serviced by GMI Authorised Service Centers as per the list in this booklet as per the service schedule described in the maintenance chart given in the OM.
    • A vehicle, which has been subjected to abnormal use, abuses, neglect and improper maintenance or has met with an accident.
    • Use of such replacement parts, which are not specified and approved by GMI.
    • If the vehicle or parts thereof, have been altered, tampered with or modified or replaced in an unauthorized manner.
    • A vehicle on which the odometer is not functioning or the odometer has been changed or the reading of which has been changed / tampered with so that the actual mileage cannot be readily determined.
    • A vehicle, which has been used, for competitions, races, rallies or for the purpose of establishing records.
    • Examination by GMI or our Authorized Service Centers as per the list in this booklet of the vehicle shows that any of the conditions stipulated in the OM with regard to use and maintenance have been violated.
    • A vehicle, which has been run on adulterated fuel or lubricant or fuels lubricants other than those, specified by GMI.

Scope and Limits:

  1. This emission warranty is in addition to the product warranty for the vehicle as per the scope and limit described in the OM and all conditions described therein will apply, in addition to those exclusively stipulated in this warranty.
  2. The emission warranty covers only compliance with the emission standard as specified in sub rule (2) of Rule 115 of CMVR. It does not cover any other performance of these parts or routine test and consequent maintenance or adjustments to establish compliance to the in-use emission standard as applicable to the state, in which the vehicle is registered and is in use.
   
 

ANNEXURE-I

Definitions:

  1. Vehicle : The Motor Vehicle approved for sale within India under the provisions of Central Motor Vehicle Rules, 1989 or any subsequent amendment or substitution thereof.
  2. Owner Manual ( OM) : A document given to the customer at the time of sale of the vehicle giving guidelines on use and maintenance of the vehicle including the terms and conditions of Warranty
  3. Maintenance : Maintenance as per the schedule provided in the owner’s manual by GMI including inspection, verification check, adjustment and replacement, if necessary.
  4. Logbook : The scheduled service record book, which shall be issued at the time of first sale to the customer.
  5. Abnormal Use : The situations when the vehicle is put to use other than that intended by GMI such as racing, overloading or use of adulterated fuel or fuel not recommended by GMI.
  6. Manufacturing Defect : Means deficiency or deviation from normal production tolerance in design, material, or workmanship in a device or system which affects any parameter, performance, or component belonging to emission control system.
  7. Product Warranty : The manufacturer warranty as provided by GMI, which covers failure of various parts and systems as per the OM. 3 years / 1,00,000 kms (Whichever is earlier).
  8. Emission Warranty : Warranty for emission performance of the vehicle as determined by sub-rule (2) of rule no 115 of the Central Motor Vehicles Rules, 1989.
  9. Authorized Service Centers : Any service facilities authorised by GMI to perform warranty repairs. This shall include all of GMI dealerships that are recognised for service of subject vehicles or any other service center duly authorised by GMI.
  10. Warrantable Condition : Warrantable condition means any condition of a vehicle, which triggers the responsibility of GMI to take corrective action within the framework of emission Warranty. This however shall not include any statutory or regulatory fines or penalties.
  11. Warranted Parts : Those components, listed as per Annexure –II.

ANNEXURE - II

List of Components Covered under Emission Warranty

S. No. Part name

  1. Catalytic Converter***
  2. Exhaust manifold gasket
  3. Electronic Control Module
  4. Idle Air Control Motor
  5. Manifold Absolute Pressure Sensor
  6. Throttle Position Sensor
  7. Air Temp. Sensor
  8. Oxygen sensor
  9. Coolant Temperature Sensor
  10. Injectors
  11. Knock sensor
  12. Fuel Injection Pump ‘D” Repair/ Recaliberation
  13. Exhaust Gas Re-circulation Valve

 

*** Catalytic Converter is covered only for emission related failures as provided under th warranty statement. Replacements if any shall not be applicable for breakage and noise problems.

Note : All the above mentioned parts are covered only if the car fails to meet the prescribed Emission norms. Any other performance problems shall be treated as not relevant to the Emission warranty.